Terms & Conditions

Hermione Harbutt Designs

Every effort has been made to represent our beautiful jewellery accurately but due to the natural qualities of the materials used, some variations in colour or shape may occur.

Unfortunately Hermione Harbutt cannot accept responsibility for any variations in the appearance of colour/hue of the jewellery due to the computer equipment or software used by our customers. 

Sizing

All items are made to a standard size. We are happy to create pieces to your own personal measurements at no extra charge to ensure a perfect fit.

To measure your personal jewellery size, use a length of ribbon to adjust upon your neck or wrist to the preferred length. Using a tape measure, calculate the length of ribbon used in centimetres. Alternatively measure your favourite necklace or bracelet and forward these details, along with details of your order, to Hermione Harbutt.

Please contact us if you require any help or advice.

Customer Service

Hermione Harbutt aims to exceed your expectations and has a flexible and helpful approach with all its customers. We endeavour to be of the utmost assistance at all times.

Following your purchase, your provided details will be kept on our online database relating directly to your order with Hermione Harbutt. This information will never be sold or shared to anyone else. You may also occasionally receive newsletters as you will automatically be added to our mailing list unless opted out. You can unsubscribe at any time.